System Management : Ribosi Inc

Ribosi Incorporated offers system management both on call and under service agreements to businesses. Though we specialize in Linux systems, we also manage Windows-based servers and clients as well as various Unix variants including BSD, AIX and Solaris systems.

On Call Service

We offer on call service at a rate of $60/hr, pro-rated by the quarter hour after the first hour for the following times*

Monday Through Friday: 9AM to 8PM
Saturday: 11AM to 8PM

We provide service for times outside of these at a rate of $90/hr, pro-rated by the quarter hour after the first hour.

* All Times Eastern Standard Time, United States

On call service may include:

PC Configuration, Troubleshooting and Repair
Server Configuration, Troubleshooting and Repair
Network Diagnostics

Service Agreements

We offer one year service agreements at the following rates per server, per 10 Windows-based workstations or per commonly configured Linux or Unix workstations (meaning all *nix workstations that share the same configuration and exist on the same network):

1 Single Payment of $6999.48 or
12 Monthly Payments of $599.29 (for a total of $7191.48)

Service agreements include the following:

Linux/Unix Server
- Configuration of on-system firewall
- Configuration of services
- System updates
- System monitoring
- Incident handling (up to 10 hours/month if we did not configure or are not allowed to reconfigure the system to our specifications)

Windows Server
- Policy Management
- Installation/Usage of malware scanning tools
- Configuration of services
- System updates
- System monitoring
- Incident Handling (up to 10 hours/month)

Linux/Unix Workstations
- Configuration of on-system firewall
- Local update repository set up (if more than 5 workstations)
- System updates
- System configuration
- NFS configuration
- System monitoring
- Incident handling (up to 10 hours/month if we did not configure or are not allowed to reconfigure the system to our specifications)

Windows-based Workstations
- Policy Management
- System Configuration
- Installation/Usage of malware scanning tools
- System updates
- Incident handling (up to 10 hours/month)

Please note that we do not perform on-site work to residences. We also do not provide (specifically) on-site printer maintenance.